At FitHerb, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or purchase from our website.
1. Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment and transaction details
- Order history
- Device information, IP address, browser type, and website usage data through cookies or analytics tools
2. How We Use Your Information
Your information may be used to:
- Process and deliver orders
- Provide customer support
- Send order confirmations and updates
- Improve our website, products, and customer experience
- Send promotional or wellness-related communication (only if you opt in)
- Prevent fraudulent transactions and maintain website security
3. Payment Security
All payments are processed through secure third-party payment gateways. FitHerb does not store your debit/credit card details, UPI PINs, or banking credentials.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
Your information may be shared only with trusted partners such as:
- Shipping and logistics providers
- Payment gateway providers
- Technology and analytics partners
Such sharing is strictly limited to order fulfillment, operational support, and service improvement.
5. Cookies & Analytics
Our website may use cookies and analytics tools to improve user experience, understand website performance, and personalize content.
Users may disable cookies through browser settings; however, certain website features may not function properly.
6. Data Retention
We retain personal information only for as long as necessary to:
- Complete orders
- Provide customer support
- Comply with legal obligations
- Improve customer experience
7. User Rights
Users may request access, correction, or deletion of their personal information by contacting us through our support email.
8. Third-Party Links
Our website may contain links to third-party websites. FitHerb is not responsible for the privacy practices or content of external websites.
9. Consent
By using our website, you consent to this Privacy Policy and agree to the collection and use of information as described herein.
10. Policy Updates
FitHerb reserves the right to modify or update this Privacy Policy at any time without prior notice. Updated versions will be posted on this page.
11. Contact Us
For any questions regarding this Privacy Policy, please contact us at:
